About Us
The Team
The Transcendit team includes highly skilled individuals with vast experience of all the main types of hardware and software used in British business. We have various areas of expertise and technical excellence, enabling us to partner with some of the biggest names in IT such as Microsoft, Novell, McAfee and Oracle.
But what really makes us different is our honest approach. We will not "talk techie" and we will always be honest - about the time a project will take, about guaranteed fees, or about the scale of any problems you have. Our clients describe us as "nice to talk to", "reliable" and "always professional".
-
Dick Davies: Director
Vastly experienced in serving a wide variety of customers in both the private and public sectors, Dick has worked for over 10 years on many different implementations of UNIX. More recently, he has turned his talents to Windows NT. Interests include bridge, gardening and Indian food.
"Dick's sense of humour, helpful attitude and skill in passing on his technical knowledge were particularly noteworthy."
-
Adam Kuznesof: Managing Director
adam.kuznesof@transcendit.co.uk
Having fulfilled a variety of development, consultancy and managerial roles on both sides of the Atlantic, Adam brings a unique set of skills to our customers. An American kidnapped by a winsome Geordie, Adam has come to love the people, beer, and football of this country.
"I have been impressed by the level of commitment and professionalism he has shown towards resolving the problems that we have been experiencing."
-
Tom Tinsley: Director
A Consultant with over 30 years general IT experience, specialising for more than 15 years in the design, development, implementation and administration of relational database solutions.
For relaxation Tom enjoys watching football or having a nice meal and a glass of wine with family and friends. He tries to keep fit and is a member of local running and orienteering clubs and still plays a bit of 5-a-side football. Tom is an active governor at the local primary school even though his two boys have long since left there.
"...Tom's diligence and customer focused attitude during those often trying times..... his sheer hard work, professionalism and ability to deliver a quality product have proved invaluable."
Phil Lee, HMRC -
Dave Scott: Director
Throughout his 10 years in the IT industry, Dave has used his good communication and inter-personal skills to build close, successful relationships with customers. For the last 6 years, he has specialised in the design, implementation and support of Network Operating Systems and Messaging Systems. Like all true Geordies, Dave loves his football.
"Within a tight deadline and with minimal initial information, Dave was able to effectively communicate to extract further information on our requirements and design an NT installation to match them"
-
Lee Irving: Director
A Technical Consultant with over 20 years experience in IT, specialising in Systems Integration and Internet solutions. To Lee, computing is both a job and hobby though he always finds time for a pint with the lads!
“Lee is amazing. We keep trying to fox him but haven’t managed it yet. He constantly comes up with solutions that exceed our expectations.” Chris Jackson, AGCAS
"Excellent technical skills, with a great sense of humour would be a great bonus to any team that he is part of "
"Lee is Einstein"
-
Paul Callaghan: Web Developer
paul.callaghan@transcendit.co.uk
Paul Callaghan is a Ruby on Rails developer, specialising in e-Commerce applications. He is a member of the core team behind Spree, a popular Rails e-commerce platform. Paul was a university lecturer for 10 years, working on advanced programming techniques and natural language processing, until he taught an MSc course on Rails and decided there were more fun things to do.
Most of his out-of-work time is spent keeping his three young sons out of mischief and away from any electronic equipment. He's not always successful in this.
-
Jonty Davis: Web Developer
jonathan.davis@transcendit.co.uk
Jonty is an enthusiastic new addition to the development team. After 20 years as a Learning Disability nurse, he now loves the challenge of solving interesting problems with Ruby, Rails and Sinatra.
In his free time watch out for him dancing with the world famous Sallyport Sword Dancers.
-
Dave Kennedy: Support Engineer
dave.kennedy@transcendit.co.uk
Returning to the North East and rejoining our team following a 2 year absence, Dave has 7 years IT Support experience and has been involved with many different projects, large and small, across the United Kingdom.
Dave is extremely well travelled (5 continents, 19 countries and counting...) and a keen photographer who has albums full of breathtaking pictures from his travels.
"Dave Kennedy is the best, any problem I have he can sort it!"
-
Alan Common: Support Engineer
A graduate with a degree in Business Information Technology, Alan joined Transcendit after 6 years in the Hotel Industry where he was responsible for managing the IT Systems for a chain of 11 hotels. This has given him a very broad-based, practical knowledge of IT.
Outside of work you are likely to find Alan on the golf course (especially at the 19th hole!)
"Alan quickly got to grips with all the peculiar arrangements... in a cheerful and professional manner. I have nothing but praise for his work and manner"
"Quick and efficient service from Alan today - thanks!"
"Alan and Helen have been so helpful and friendly, excellent customer service and care.""As usual Alan Common supplied a fantastic response/service. Thanks Alan."
-
Paul Kennedy: Support Engineer
paul.kennedy@transcendit.co.uk
A computer enthusiast, Paul loves to be presented with new technical challenges. He is a recent graduate of Northumbria University, having earned First Class Honours in Computer Science. Paul worked as part of the team throughout his degree and has now joined Transcendit full time, doing both IT Support and Application Development.
When not crouched over a keyboard, Paul likes to unwind with a game of pool down the local.
"Paul is magic give him a raise!"
"As usual, Brilliant support from paul"
-
Philip Preece: Support Engineer
philip.preece@transcendit.co.uk
Having worked in IT support for a number of years now, Philip has gained a wide range of technical skills. Although the majority of his experience is with Microsoft operating systems and troubleshooting hardware issues, he is always eager to learn new technologies. Phil is a Microsoft Certified Professional.
Being a movie enthusiast Philip spends the majority of his spare time at the cinema or watching latest DVDs at home with a chilled pint. Philip is Transcendit's token Mackem but is coping well with life among the Geordies."Excellent as ever - thank you Phil."
Simon Stewart, Trinity Chambers" Excellent.!! Amazed at how quickly problems can be resolved. Many Thanks Phil."
Rob Appleby, Appleby's Electrical Services"Phil is the man. I can't imagine receiving my IT support from anyone else. You are like a god to me."
-
David Wong: Support Engineer
After graduating from Northumbria University with a degree in Business Information Systems, David has spent the last 5 years providing technical advice on computer equipment to home users; supporting a wide variety of people ranging from the 8 to 80 year olds.
Away from the office David enjoys is a bit of a movie buff and enjoys watching movies, gaming, and wasting money on expensive gadgets.
"Always a pleasure to seek help from David Wong as he always works swiftly and effectivley when ever we require any help." -
Dan Morrison: Support Engineer
dan.morrison@transcendit.co.uk
Dan is a recent graduate of Sunderland University, having achieved a CCNA and a First Class Honours in Network Computing. He has worked in the field of IT support and consultancy for almost 3 years now and continues to thrive on the technical challenges presented to him.
"First experience with Team valley office, problem solved quickly as usual and what a lovely chap. Thank you Dan.... :-)"
In his own time, when he’s not in workaholic mode, Dan enjoys spending time swimming, playing badminton, buying stuff he doesn’t need off eBay, attempting to watch pretty much every American TV show broadcast over here (while still having a life) and everyone’s favourite pastime, the pub! -
Helen Littlewood: Office Manager
helen.littlewood@transcendit.co.uk
During Helen’s 10 years in IT she’s fulfilled a number of different roles, with a mixture of IT support/engineering, Sales, Administration and Managerial positions she’s gained a wide variety of the essential skills needed to understand every aspect of the IT industry. Being office manager of Nectar Electronics for 7 years Helen understands the importance of the smooth running of the office and behind the scenes ‘bits’ which ensure the customer gets the best service possible. Very much a people person, Helen enjoys talking to customers and being first point of contact and has built a lot of good relationships with customers/suppliers.
Helen is a keen Pool player and was part of the England team who won the world championships in 2009. She was a semi-finalist in the world championships singles competition, the same year. She enjoys travelling the country to compete in different competitions on the Ladies pool circuit and is currently ranked top 16 of the International ladies pool tour."Helen Littlewood was just fantastic and helped in every way she could. The problem was fixed in a very short time and up and running again. 10 out of 10. Both in manner and expertise."
"Alan and Helen have been so helpful and friendly, excellent customer service and care." -
Geoff Routledge: Support Engineer
Geoff has worked for ten years in IT during which he spent 8 years working in a busy school IT support department, where customer service was very important, supporting a wide variety of people ranging from 11 year olds onwards. The 2 years Geoff has worked as a mobile IT Engineer for Nectar Electronics he has gained experience supporting all kinds of businesses throughout the North East
When not at work Geoff likes to unwind by play the guitar, watching films and throwing video game controllers at the TV."Geoff was excellent. Thank you "
"Geoff was brilliant and very patient."
-
Chris Mallon: Support Engineer
Chris has a background as a Hardware Engineer, having worked for Computacenter in London before joining Nectar, now Transcendit, where he has been for seven years. He got the computer bug while serving in the RAF and “Got Lucky” being in the right place at the right time to pursue a career in IT.
Chris is an avid Leeds United Supporter, not a bad photographer and is often found looking for “Dead People” in the county archives."Chris Mallon is a star, we would be lost without him :-)"
-
Kirk Conway: Support Engineer
Kirk broke his first computer aged 3, fixed his first aged 6, and since the age of 13 when he took over the role of Student IT Manager/Head Student Librarian at school, he has done little other than develop computer skills. Having worked at Nectar, now Transcendit, for over 13 years, he has developed this geekyness yet further.
Other than break computer networks (“If I know what I did to break it, when a customer reports the same error, hopefully the cause will be the same.”), Kirk enjoys the traditional geeky hobbies of Dungeons & Dragons and picking continuity errors in films and sci-fi TV shows. -
Warren Sherwen: Support Engineer
Warren is our Junior Geek.
His ambition is to grow up and be like Kirk."Many thanks Warren...again fantastic response!"
-
Katherine Bell: Administrator
Katherine has over 25 years experience working in administration and banking. Following a year off to spend more time with my daughter and she has returned to work in her current Administrator role with Transcendit. She likes living at the coast and spends many pleasurable hours regardless of the time of year at the beach, and the rest of the time is spent trying to keep up with her daughter's hectic social life.
Back to top