We take the privacy of visitors to our site very seriously. The statement below fully explains our privacy and data protection policy and practices. If you would like to talk to us directly about our privacy policy, please don't hesitate to contact us at 0191 482 0444.
What information do we collect?
Visitors to our site are able to use the entirety of our website without Transcendit collecting any of their personal information. We will only ever collect personally identifiable information about you when you have voluntarily submitted it to us, for example, when you've signed up to our newsletter.
Whenever personally identifiable information is being collected by us, we will always make the reason clear and will let you know exactly how your information will be used. We reserve the right to add to the ways users can interact with us, but will ensure these additions adhere to the regulations outlined in this privacy policy.
The decision to provide Transcendit with personally identifiable information has always and will always remain with our users.
How do we use the information we collect?
For the most part, any personal information provided by visitors and collected by Transcendit is used to respond to inquiries or to process requests. Sometimes, we may share visitors' personal information with other companies that we have hired to provide services to use - like CustomerSure, which records customer feedback.
These companies are contractually bound to adhere to our privacy policy, and to use the personal information strictly for the performance of the service they provide. Transcendit do not (and never will) sell, trade, provide or rent personal information to third parties.
How do we keep the information secure?
Transcendit maintain strict physical, electronic and administrative safeguards for the protection of users' personally identifiable information. These secure your information against unauthorised or inappropriate access. Employees, business partners and affiliates who misuse user information are subject to disciplinary actions.
Any data collected through Transcendit's website will be afforded protection, either in manual or electronic form, to coincide with the principles of data protection law, ePrivacy and ISO standards.