On the 19th & 20th July, 8.5 million devices running Windows across the world stopped working. Those trying to start up their computers were met with the ‘blue screen of death’ error that rendered them useless. Airports, banks,...
The Business & IP Centre, otherwise known as BIPC North East, is an organisation which helps SMEs and those who are self-employed improve and grow their business. As well as offering guidance and support on intellectual property, marketing...
According to Forbes, 14% of us work from home, with 26% of us working hybrid (sometimes travelling into a place of work, and sometimes working from home). Despite us being 4 years on from the first lockdown, when 46.6% of us...
The Durham Business Growth Programme is offering a range of grant opportunities to businesses of all sizes that are based in County Durham. These include revenue grants and capital grants between £10k and...
We might be approaching the end of summer, but that doesn’t mean we can’t go out with a bang. If you’ve ran out of activities to keep your little ones busy, or you’re looking for something fun to take them along to after...
According to PayPoint, cases of unauthorised cheque fraud have risen by 24% in the last year, costing victims in the UK £5.6 million. This scam targets people selling something either online or offline, and can be devastating for those left...
Freemium, an amalgamation of free and premium, is a popular kind of business model where an organisation offers a basic version of their app or service for free, and a premium version that people can subscribe to in order to access extra...
In the first of our series about Labour’s proposed workers' rights, we’ve found out about their positions on zero hours contracts, and the status of ‘Worker’, and how these could affect your business if they were...
The Creative Enterprise Business Builder from Creative UK is a grant of up to £2,500 for businesses and companies who work in 'moving image for storytelling, spanning film, television, games,...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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Who can do without Chris in their lives, I certainly couldn't! Well done again. Eileen, Framehouse
Based on 11958
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 05-September-2024