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Buying Christmas gifts online? Stay safe, and don't get scammed

If you're buying any or all of your Christmas gifts online this year, there's never been a better time to get obsessed with cyber-security. There's plenty of offers out there, but there's also plenty of unscrupulous individuals hoping to take advantage of online shoppers. If you don't want to get fleeced this year, make sure you check our online shopping tips before you checkout.

Exclusive email offers
Unfortunately, 'tis the season of the phishing email. With so many people looking to save money, criminals send out realistic looking emails with 'exclusive offers'. Usually these will have a time limit to encourage you to pop your details in before you start questioning its validity. 

Although some businesses do email subscribers with exclusive deals, they will never ask you for credit card information from within the email. To identify whether an email is a phishing scam or not, use our how-to guide. If you're still not sure, send us a screenshot!

Using public WiFi
We get it, it's tempting to open up Amazon when you're sitting in a coffee shop and it's not using up your mobile data. But buying things over public WiFi is a risky way to make a purchase. It's incredibly easy to create 'evil twins' of WiFi networks - and if you fall for it, anything you do online can be watched and even controlled by the creator.

Even on encrypted websites (those with https in the corner of the address bar) can be vulnerable to man-in-the-middle attacks on public WiFi. By intercepting the messages sent between your device and the WiFi, criminals can see everything that you're sending to a website - including all your card information. 

Research, research, research
The adverts on your Facebook feed may look like professional and reputable businesses, but often they can be anything but. If you're tempted to use a site you've never heard of before, or a site that has come up in the Facebook adverts bar, do your research first. 

A quick Google for the business or website will probably tell you all you need to know. Check out how recent customers rated their experience, particularly if they had to return a purchase. Also download Web of Trust to check the authenticity of sites before you click.

Is the website secure?
If you're making a purchase online, check that you're using a secure site. Just look for the green padlock in the address bar of the browser - that means any information you send over that site is private. If there's no padlock and no 'https', the information you send to that website is not secure.

You should never send card information (or any personal or sensitive data) over a connection that is not secure. This is essentially like yelling your credit card information in a crowded room - if anyone's listening, they'll have it. No matter how good the offer on that website is, don't do it!

Having second thoughts about a purchase? Tweet us @TranscenditUK


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
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We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
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We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
The usual 1st class service that I've come expect as the norm! Dave Wales, Chirmarn

Based on 11207 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 17-January-2024

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

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