If you’ve recently purchased the iPhone 13, or you’re looking to get a new smartphone for Christmas, what are you planning on doing with your old one? You don’t need to throw it in a drawer and forget about it. Find out how to...
If you’re wanting a laptop, smartphone or any kind of electronic product this year, it is in your best interest to shop early. Due to a variety of factors, tech is in short supply, and it is suspected that this will cause real issues for...
Despite lockdown easing, phishers are still finding ways to use Covid to get our information, and that has now extended to proof of vaccine status. If you’ve been contacted by someone who wants you to purchase a vaccine pass, yes,...
The iPhone 13 was released at the end of last month, to rave reviews. Although Apple is still expecting us to use Face ID rather than Touch ID, there are a fair few features that are worth getting excited about.
Windows 11 launched on 5th October, and if you’re currently using Windows 10 you might have received an alert encouraging you to update for free. There are a huge number of benefits to updating to Windows 11, but that doesn’t mean...
Phishing scams are easy to catch when they’re filled with spelling mistakes, look terrible and, most importantly, are from a recipient that is very unlikely to contact you by email. But what happens when the phishing email looks just like...
Windows 11 is set to be released on October 20th, 2021 (at the fitting time of 11 minutes past 11). But what can we expect from the new operating system? We’ve got a roundup of all the new features you’ll be able to access when you...
Last month, Microsoft issued a fix for a bug called PrintNightmare. This bug allowed hackers to access your computer through your printer, and cause all kinds of havoc once they were in there. We’ve taken a look at PrintNightmare, and why...
Have you ever clicked a link to a website, and noticed that the URL doesn’t look quite right? You could have been a victim of typosquatting. Here’s everything you need to know about typosquatting, and how to avoid falling for it.
If you have a smart kettle, a smart TV, or even a smart doorbell, then you’re using the internet of things. This is a network of smart devices in your home that connect to the internet, which is how you can turn your kettle on from the...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Your team have been superb! Quick to respond. No hassle. They just get on with the job. After a well-planned and executed Microsoft 365 migration I have been firing out emails as teething problems have arisen and they have turned the requests around pronto. Not to mention being carried out in a friendly yet professional manner. Just amazing performance!Rosie Malcolm-MacEwan
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024