There’s a ton of conflicting advice out there about passwords; how long should they be, should I set an expiry date, can I use the same password twice (you can, but you shouldn’t!). At Transcendit we’re often asked by customers...
Video conferencing can be a great way of staying connected to your colleagues and clients when working remotely. For those who are struggling with the plethora of online video chat and conferencing platforms available, we've rounded up our...
What do scammers and hackers do when everyone in the world is panicking? Capitalise on it, of course! With COVID-19 on everyone's minds at the moment, it's now being used to manipulate people out of their money, account details and IT...
Whether it's illness or bad weather, traffic or transport issues, a few employees being off work at once can really affect small businesses. If you run an SME, having everyone available during working hours can be absolutely vital - even...
How’s your cybersecurity? Do you know what ransomware is, or what a phishing email looks like? If not, it might be time to learn. The latest ransomware to cause havoc to business networks in particular is called Snake. Flagged by...
If you’re worried about Google tracking you around the internet, you’re not alone. Targeted ads are becoming better at integrating themselves amongst our results from the search engine, and the amount of data that Google has on each...
Are you getting frustrated with your computer? Are you desperately trying to open a programme to no avail, or just seem to be waiting ages for your computer to wake up? Don’t panic, we’ve got the best tricks and quick fixes to get...
One of our IT support engineers received a message from Google this month, congratulating them on a thousand views on their public photos...but to their knowledge, none of their photos were public. They then realised that every time they’d...
Heading to the review section before you purchase a new printer, set of headphones or a customised bird table has become almost second nature to many of us; how else will you ensure that the printer is quiet, the headphones are loud and the bird...
How would you feel about a bank without a branch? What if you could swap the trip to the bank for just opening an app? Pay in cheques from your phone, split bills with your mates - it might sound too good to be true, but you can do all that and...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
The app works perfectly and looks great on both iPhone and AndroidVictoria Brunton, Hospitality Guaranteed
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024