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Is Windows 10 'getting to know you' ?

Windows 10 logo on a yellow background

Thanks to Microsoft's free upgrade, a fair few of us that were previously on Windows 7 or 8 are now using Windows 10. But if you're security conscious, you might want to turn a few of their default settings off - permanently.

If you head to settings and hit the privacy button, you'll have four options in front of you. The third of which is a little 'on' button, which says, 'Send Microsoft info about how I write to help us improve writing and typing in the future.' This is a fairly broad statement, and exactly what information they're gathering is open to discussion - but turning this off won't affect your experience at all.

While we're here, click speech, inking and typing in the left hand column and you'll come across a ''lovely'' little page called, 'Getting to know you'. This lets you know that Windows and Cortana can 'get to know your voice and writing to make better suggestions for you'. The gentle language might feel comforting, but if you feel like an intimate relationship with Windows isn't one of your priorities, turn this off.

Underneath this section there's a heading which reads, 'Manage cloud info'. Click the first link, 'Go to Bing and manage personal info for all your devices'. This will open a page in your browser. Scroll to the bottom and you'll find, 'Other Cortana Data and Personalized Speech, Inking and Typing'. If you want to be thorough in erasing the data that Cortana has been collecting, click 'Clear'.

Turning off these features will not affect your experience of Windows 10. If you'd rather leave them on there's nothing too worrying here, but if the vague language is enough to get you worried, opt out. We're sure that Cortana will understand.

If you need help with Windows 10, give us a call on 0191 482 0444

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
The usual 1st class service that I've come expect as the norm! Dave Wales, Chirmarn

Based on 11207 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 17-January-2024

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