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IT company in North East becomes employee owned

North East IT company Transcendit became an employee-owned business this year, when Directors signed the company over to the newly established Transcendit Limited EOT (Employee Owned Trust) on Tuesday 10th September. Director Adam Kuznesof said that the decision was made to ensure that the business ‘continued to put their employees and customers’ needs first when the current Directors retire’.

Transcendit services clients throughout the North East, including Newcastle upon Tyne, Gateshead, Sunderland. Directors Dick Davies, Tom Tinsley, Adam Kuznesof, Dave Scott and Lee Irving were apprehensive about selling the business to a third party, due to the disruption this could cause their customers and their employees. They were concerned about the potential risk to Transcendit’s reputation if a third party took over the business, as well as the possibility that their employees' jobs could be put at risk if the company was sold.

The Directors found that employee ownership aligned with the company’s ethos and culture, and would ensure the easiest transition for clients and staff. Director Adam Kuznesof said that, ‘We’re pleased to announce that Transcendit has moved into employee ownership, and believe that this decision will be enormously beneficial for our current and future employees.’

As an employee-owned business, staff at Transcendit have more influence in business decisions and have greater succession opportunities.  They can also receive financial benefits, such as up to £3,600 annually as a tax-free bonus. Transcendit has established regular council meetings for employees, where an elected member of the team will give feedback, suggestions and concerns to Transcendit’s board to ensure their views are represented. Helen Littlewood, Transcendit’s Business Support Manager, was recently elected by the employees as the business’ first employee Trustee Director.

Transcendit’s Directors state that this decision will change very little for their customers, and that their intention is to ensure the longevity and stability of the company. Director Dave Scott said, ‘We’re incredibly proud of the organisation that we’ve built with our employees and customers, as well as the values that Transcendit has been built on. We believe we’ve created a great business, and we think this will help Transcendit continue being a great business.'


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
SIRIUS use Transcendit for our IT needs. They are proactive, high quality, charge fairly and are a pleasure to work with. Shkun Chadda

Based on 12075 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 09-October-2024

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Microsoft Gold certified partner
VMWARE partner
Vipre partner
IPCortex partner
WithSecure partner
DELL partner
Barracuda partner
Veeam partner
N-Able partner