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Need a little extra support? Get free business advice in the North East

Whether you’re just starting your business, or you’ve been going for years, we all need a little extra support every now and then. If you’re looking for some business advice, we’ve got the best places in and around the North East where you can access support for free.

CDC Enterprise Agency

CDC Enterprise Agency in County Durham offer one-to-one guidance and advice, funded partly through the European Regional Development Fund. This assistance is aimed at those interested in starting their own businesses, and will help you with everything from writing a business plan to looking at financial viability and legal issues. Great for start-ups and those with no previous business experience.

Gateshead Council

Gateshead Council offer free advice on ‘finance, accommodation, regulation and all aspects of working for yourself’ - ideal for those looking to become self-employed. They also run events periodically on self-employment for those who are interested in learning more. This is also funded by the European Regional Development Fund. Get in touch with them via their website to find out how you could access this assistance.

PNE Enterprise

PNE Enterprise is based in Newcastle, and offer a range of support from one-to-one guidance, online chat and a two day intensive business course, all of which is completely free. The one to one appointments with business advisors are suitable for everyone; from those thinking about starting their own business to those planning a new business venture. You can access this support through their website.

Acas North East

Acas Helpline is a confidential service aimed at employers (and employees) encountering difficulties in the workplace. The organisation is based in the North East, and whether your facing an internal dispute or a question about employment law, Acas can help. Their helpline service is completely free, although they do ask that you check the Acas Helpline Online first to see if your question has already been answered.

The Business Factory

The Business Factory is based in North Tyneside, and as well as running free seminars, workshops and events for businesses on subjects like marketing for business and public relations for small businesses, they also offer free one-to-one support for startups and existing businesses developing new ideas. They’ll help you with protecting or improving something you’ve developed too.

North East BIC

North East BIC offers free one-to-one advice and guidance for those looking to start a business. They are based in Sunderland, and also offer free start-up workshops, as well as local business events and networking opportunities. You could get advice from expert business advisors on marketing, funding and loans, business planning, keeping records and more. Get in touch with them through their website.

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for a refurbished computer, cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Chris saves the day as usual. First class caring service for us old, non computer literate scholars. Thank you Chris, and thank you Transendit Dr D Wright

Based on 8393 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 23-December-2019

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer