Skip to main content

Safe Harbour update - Statement issued by ICO

Safe Harbour

An official statement has been issued by the Information Commissioner's Office (the ICO) which essentially summaries everything that has happened so far with Safe Harbour, and gives the 'official' advice on what action businesses should take next.

What does this mean for my business?
The advice given by the ICO is fairly similar to the advice previously given by other sources, but places an emphasis on 'taking stock' of the personal data that your business is transferring outside of the EU. The ICO says businesses should check where the data is going to, and what action has been taken to protect it.

If Safe Harbour forms part of this protection, it has also been suggested that businesses should consider what alternative methods could be put in place, if Safe Harbour 2.0 falls by the wayside. However, businesses should feel no urgency to make any changes yet.

What are big businesses doing?
Microsoft have announced that it plans to open two new data centres in the UK in 2016. Amazon have also made the decision to open a regional base in the UK since the Safe Harbour announcement.

Some big businesses have opted for a less costly approach, and have just added the EU model clauses to protect their customer's data, (discussed in our last Safe Harbour update here: http://bit.ly/1ShUt1m). SalesForce, for example, have added a data processing addendum to their customers contracts.

What happens next?
We are still waiting to see whether a new Safe Harbour will be put in place, whether it will be abandoned entirely, or whether something else will be established. The deadline by which a new data transfer agreement must be established still stands at 31st January 2016.

If you need assistance or have any questions please don't hesitate to contact Adam Kuznesof on 0191 482 0444. Transcendit will keep you updated on any further developments.


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for a refurbished computer, cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Paul is always more than helpful...we'd be lost without him! Angela Fenwick, Streetwise

Based on 5361 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 28-February-2017

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.