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Bank transfer fraud catches businesses off guard

What is bank transfer fraud?

Bank transfer fraud is a sneaky way of using a phishing email to con your business out of huge sums of money.

An email is sent from a higher-up to the department or person who handles your finances, requesting you forward a large payment to a client's account. Obviously this bank account is as illegitimate as the email, and if the money is sent businesses can lose thousands.

Why is this scam so convincing?

This is much more targeted than your run-of-the-mill phishing scam. The initial email won't be sent to the masses, and so is likely to get to your Inbox rather than go straight to Junk.

A domain may have been purchased to create 'internal' emails (using a misspelling of your website name like ''''), or they may have ''borrowed'' your CEOs email address and changed the reply-to address to

For example, Transcendit's finance director Tom Tinsley received the following email from managing director Adam Kuznesof, requesting a payment of £8,400 to be sent to an, 'Adamu Lawan'. 

Here's one we received earlier...

The email often says, 'sent from my iPhone' at the bottom to justify it's format and layout, and can sometimes feature an invoice or authorisation document as an attachment. And as the request came from the managing director, they're unlikely to question the request.

How can I avoid this scam?

The key element is the urgency of the transfer, which leads people to act first and think later. Some also say that the transfer should be kept 'secret' (a red flag if there ever was one).

If you are ever suspicious of a request sent over email, check with the sender over the phone or in person. Nothing is so urgent or secret that you can't double check with your CEO that they definitely authorised that payment of thousands.

Consider establishing a policy where large bank transfers have to be requested in person. Also ensure that anyone who handles finances in your business is aware of this scam, and understands how to recognise phishing emails.

Still not sure whether an email is the real deal? Give us a call on 0191 482 0444 and we can tell you whether it's safe or spam

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
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Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
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Find out what they're saying here.
We have been working with Transcendit since they started in business and they have never taken what they offer us for granted. Always first class professional service. Thanks to you all for the prompt attention and service. Bill Baty, Tech Set

Based on 11207 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 17-January-2024

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