Skip to main content

EU- US Privacy Shield - the successor to Safe Harbour?

With the deadline for a new Safe Harbour just behind us, the European Commission and the US have established another system to ensure the safe transfer of data across the Atlantic, named the EU-US Privacy Shield.

For EU citizens and businesses the proposed agreement acts in essentially the same way, but with greater assurance from the US that any transatlantic data is protected from surveillance. However, it still needs political approval and businesses shouldn't expect it to come into effect for at least three months.

The Privacy Shield would ensure that any US companies abide by the US Federal Trade Commission's data processing laws. US access to personal information of EU citizens would be limited to the appropriate authorities, and would have to be ''necessary and proportionate''. EU citizens will also have the right to complain to an ombudsman if they suspect any misuse of their data.

The European Commission and the US are discussing a transition period, so that businesses have time to make any changes necessary in order to coincide with the new agreement. However, the advice for businesses from the European Commission, the US and the UK is still fairly mixed, leading some to believe that the Privacy Shield is more of a PR move than a solution.

Regardless of the outcome of the Privacy Shield, it's important to take stock of the personal data you are transferring outside of the EU and consider relocating it or securing it further. Transcendit are happy to discuss how any personal data your business handles is protected, let you know what action needs to be taken and offer technical support.

If you need help understanding your data protection obligations, please contact us at 0191 482 0444 and ask for Adam Kuznesof


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for a refurbished computer, cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Paul is always more than helpful...we'd be lost without him! Angela Fenwick, Streetwise

Based on 5697 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 30-May-2017

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.