Skip to main content

No, Windows apps aren't vanishing - they've just got a new look

We’ve had a few calls this month about some vanishing Windows apps - specifically, the Office applications. Don’t panic, those apps haven’t gone anywhere, but they are looking a little different recently.

Microsoft have done a quick redesign on the office icons, which is why a few users have got confused about where Word has wandered off to. A whole host of these applications have been given a bit of a lift, so the apps that you’re used to using like Word, PowerPoint, Excel, Skype and Teams could look a little off on your desktop.

Although this update is being rolled out, it’s not happened to all machines overnight; so if this hasn’t happened to your desktop icons yet, it is on the way. Although we haven’t got an exact date for this, Microsoft has informed users that it will be in the coming months.

This might seem like a weird alert from Microsoft, but if you’re used to seeing a certain icon for your email and that image vanishes, it’s understandable that you might assume the app has vanished with it.

If you’d like to check out these sparkly new icons, watch the above video from Microsoft. Don’t panic, your computer hasn’t been infected with some terrible ransomware that is systematically deleting all the apps you love - it’s the same old Office 365, with a new look.

Tweet us @TranscenditUK

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Excellent - problem resolved quickly and efficiently. Barbara Sadler, Samuel Phillips

Based on 9849 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 27-August-2021

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer