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Stormy skies? Think about disaster recovery

Storm Eunice brought us the worst winds in the past three decades, leading to widespread disruption of travel, school closures and massive power outages. Businesses were forced to deal with the disruption to both their teams and their customers. If you found that your company was struggling to keep going, it’s time to think about business continuity, and disaster recovery.

What is business continuity, and what is disaster recovery?

Business continuity is the plan that businesses decide upon ahead of time for emergency situations, like Storm Eunice and Covid-19. This plan is something that both management and employees are aware of, as it tells everyone within your company how you will carry on functioning as a business in the wake of a disaster or crisis. 

Disaster recovery is the part that comes next. This is the plan that businesses have for how to recover after that disaster, and how to get back to the point they were at prior to the disaster occurring, from an operational standpoint. With a disaster recovery plan, businesses know exactly how they intend to return to normal, for their teams and their staff.

Which does your business need?

Your business needs business continuity and disaster recovery in order to be prepared for a disaster or emergency. Business continuity is vital as it means that you have a plan for how you will still offer your products or services to customers, rather than business coming to a screeching halt. Disaster recovery is essential because it means that you know how to get your company back up and running, in the way that you would normally operate.

As the pandemic illustrated, businesses that aren’t prepared for the worst are less likely to survive in the long run. It is important that you discuss business continuity and disaster recovery ahead of time so that your business isn’t left struggling to stay afloat.

What are your options for business continuity and disaster recovery?

For business continuity, being ready and able to work remotely can solve a huge host of problems. Storing your data in the cloud, rather than using a local server which is stored in your office, means that employees can work from anywhere. Staff can then access all of their applications, data and files anywhere with an internet connection. 

If your business needs to be able to receive phone calls, implementing a cloud telephone system means that your employees are able to take calls for your business even when they aren’t in the office. VOIP, or Voice Over Internet Protocol, means that you’re able to take calls regardless of the location.  

Another great service for companies thinking about business continuity is Microsoft Teams. Microsoft Teams is available as part of Microsoft 365, a monthly subscription service which allows staff to host meetings and conferences, collaborate on projects, and access the full Microsoft Office suite from anywhere.  

In regard to disaster recovery, one of the key things to consider is how to resume working if your systems and servers have gone down. Businesses should also think about the backup system that they use, what it needs to include, and how often the backup needs to occur. Businesses should also think about whether these are cloud-based, or stored on physical servers. 

Want to talk about business continuity and disaster recovery? Give us a call on 0191 482 0444

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
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Excellent service, as ever, and very prompt. It's very reassuring to know the support is there. Sharon Langridge, Langridge Employement Law

Based on 9849 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 27-August-2021

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