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Backups and disaster recovery

We protect your data, so that you're prepared if the worst happens

How long could your business stay afloat without your documents, emails, internet access, data, applications and operations? How many of your customers and clients are depending on those applications and that information? And how much revenue would you lose a day if they all disappeared?

Whether its human error, machine error, a crime or even a natural disaster, sometimes things can go wrong and your data and applications can be at risk. When it comes to your business, without the proper precautions you could easily lose everything.

Transcendit understands how valuable your IT systems and servers are to your business, and how disastrous the results are if adequate precautions are not in place. When systems and servers are down for a long period of time, businesses can lose clients, money and even close down entirely. You wouldn't go without insurance on your car or house, so why risk it with your business?

How do we monitor your servers and backups?

Transcendit uses a combination of backup notifications integrated with our own bespoke backup dashboard. This combination means that we always know when we are expecting a backup report and log successes and raise support tickets when we receive a warning, failure or if no notification arrives.

Backups and disaster recovery system

We can also help you decide where you'd like to store your backup, whether it be a cloud-based solution or on a server, or using a combination of virtual and physical backup solutions.

What services do we offer?

A good backup and disaster recovery plan is absolutely vital, regardless of the size of your business.

Transcendit's primary backup solution, which provides business continuity and disaster recovery is SolarWinds MSP . Depending on your circumstances, we also provide the following back up and disaster recovery solutions:

  • Symantec System Recovery - onsite and offsite backup
  • Veeam Software - replication and disaster recovery type back up
  • Asigra - replication and disaster recovery type back up

We can help you decide which sort of backup system is the best for your business by considering your budget, and the disaster recovery plan we can implement for you to use while we're getting your systems up and running again.

Call 0191 482 0444 to discuss backup and disaster recovery

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
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Based on 11207 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 17-January-2024

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer
Transcendit is a Microsoft Gold certified partner
VMWARE partner
Vipre partner
IPCortex partner
WithSecure partner
DELL partner
Barracuda partner
Veeam partner
N-Able partner