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Telephone lines, call plans & broadband

Fibre Broadband

Transcendit are pleased to announce that we can now fulfil all your telephone and broadband requirements. 

Telephone Lines and Call Plans

Whether you have standard phone lines, ISDN or VoIP, we can provide extensive cost savings on line rentals and call charges. There are no call setup charges, no minimum call charges and no call capping.

Please contact us on 0191 482 0444 or use our contact form for more details.

Broadband

It is often difficult to know what broadband options you have and to obtain consolidated pricing. We can make it easy for you. All we ask is that you contact us with your present broadband phone number and full postal address, at which point we can provide you with a list of what is available and its pricing. The broadband options available may include:

ADSL broadband
Standard business broadband with low contention and low cost.
SharedBand
This is bonded broadband that radically improves performance as well as providing resilience on broadband connections. It can aggregate multiple different types of connections such as ADSL, cable, fibre and wireless (eg mobile broadband) into a single high-performance connection that is flexible and scalable. It can be a low cost option for increased broadband speed and resilience for any organisation.
Fibre broadband
New fast, cost-effective broadband that is restricted to certain locations but coverage is being continually expanded.
Ethernet First Mile (EFM)
Combines multiple lines to provide higher-speed broadband where upload and download speeds are the same. This bridges the gap between business grade broadband and high-price products such as leased lines.
Leased Lines
Dedicated, unrestricted, fast, guaranteed and resilient. Price comes at a premium.
MPLS (Multi Protocol Label Switching)
This is perfect should you have multiple offices or branches and you need communications between them to be private, fast, resilient and dedicated. This can incorporate multiple broadband types including leased lines, standard ADSL and fibre broadband.

Please contact us on 0191 482 0444 or use our contact form for more details.

You can also find more information about our telephone systems services


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for a refurbished computer, cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
As always the support team are efficient and effective. Darlington Golf Club

Based on 5933 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 15-August-2017

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.