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Want your team to work from home? Get tech savvy

Whether it's illness or bad weather, traffic or transport issues, a few employees being off work at once can really affect small businesses. If you run an SME, having everyone available during working hours can be absolutely vital - even if sometimes, these issues are inescapable. 

One solution is to provide your team with the tools they need to work from home, so that when things do go wrong, your business can keep going. If you're interested in ensuring your company performs well even when people can't get to the office, here's how to get tech savvy and get your staff set up working from home.

1. Get everyone their own laptop

Ensuring everyone has their own laptop, which can be taken home with them easily is an important part of a disaster recovery plan. It's the very first step in making sure that everyone in your team can work from anywhere. Once everyone has their own laptop, get people in your office to take them home - laptops are no help at all if they end up left in the office.

2. Sort out a VPN

A VPN is a Virtual Private Network, and it enables individuals to work remotely from any location. Connect to your company's VPN, and you can access everything that you'd normally be able to from the office. If this all sounds a bit technical, don't worry - your friendly IT support team will be able to talk you through Virtual Private Networks, and discuss how it could work for your business.

3. For phone calls, use VOIP

VOIP stands for Voice Over Internet Protocol, and it's essential for your business to field calls from your customers. If clients need to get in touch with your team when they're out of the office, VOIP allows staff to load up a virtual handset on their smartphones. Using VOIP, calls come through exactly the same way that they would in the office.

4. Keep collaborating

One of the more difficult things to replicate when your team is working from home is collaboration. You can't just visit someone else's desk when you need to - but luckily, there are technological answers to this too. Transcendit use Microsoft Teams to collaborate on projects and tasks, hold meetings and have video calls. It's a cloud-based application, so all you need is an internet connection. Find out more about Microsoft Teams here.

If you'd like to discuss remote working, give us a call on 0191 482 0444


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
The usual 1st class service that I've come expect as the norm! Dave Wales, Chirmarn

Based on 9108 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 22-June-2020

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer