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Worried about your kids' online safety? Start talking about it

This post was written as part of Safer Internet Day. To find out more, visit

For children between 13 and 18, the internet is likely a large part of their day to day lives. It's on their computer when they're at school, it's on their phone when they are out and about, and it's on their laptop or device at home. However, when using the internet to socialise, game or even browse YouTube, children and teenagers could be subject to cyber bullying, hate and online predators.

Here are Transcendit's top tips on how to make sure that your child or teenager stays safe when using the internet.

1. Talk about the sites they use

A conversation can go a long way toward keeping your children safe. Talk to your children about what sites they enjoy, and how they're using them. Then familiarise yourself with those sites so that if your child comes to you with a problem you're equipped to deal with it. You'll be a lot more understanding of griefing if you've played a couple of hours of Minecraft on a public server.

Teach teenagers how to recognise secure sites using the icons in the web address bar, and consider installing WOT on their browser so they can see how trustworthy a site is on Google before they click.

2. Don't do online what you wouldn't do in person

With younger children, discuss the dangers of talking to strangers or adding people on social media that they don't know in real life. If they're ever unsure of what is right or wrong, tell them to come and find you - or to imagine a parent or a teacher is standing behind them.

With teenagers, talk about how potential employers and universities nearly always do internet searches prior to offering someone an interview or a job. That off the cuff Facebook comment is going to sound a lot less funny coming from an interviewer.

3. To share or not to share?

Make sure that your children know when it is safe to share information, and when it isn't. Check what is public on their Facebook profile, and remind them that once they have sent something to someone, they have no control over where it goes after that.

Teach young children especially to come and talk to you whenever a site or a person asks them for personal details, photographs or any specific information - or if someone they're talking to requests that a conversation remain private.

4. Report, block and screenshot

For most sites where users can interact, there is the option to report individuals for certain behaviour and block them from being able to contact you. Make sure your child knows how to do this on the sites they use the most.

For teenagers, make sure that they understand the real world implications of inappropriate behaviour online. Teach them to always screenshot anything that's targeted at them or another person that raises red flags, because the evidence can be used against the perpetrator.

5. Set up parental controls

You can set up parental controls through your home internet provider, and on web browsers and certain websites. These can help you to keep a handle on what you feel is appropriate.

However, be aware that the older your children get, the more tech savvy they'll become and the more likely they'll be able to get around these controls. At this stage have another conversation about how to stay safe and protect themselves, particularly using password protection.

If you're worried about internet security, we can help. Give us a call on 0191 482 0444 to see how we can make your browsing experience safer.

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Excellent service, as ever, and very prompt. It's very reassuring to know the support is there. Sharon Langridge, Langridge Employement Law

Based on 11207 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 17-January-2024

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

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