The Government's Workplace Charging Scheme is a voucher-based scheme which can help businesses and charities finance the purchase and installation of Electric Vehicle charging points. Eligible organisations can...
Warmer weather is on the way, and what better way is there to take advantage of the longer days than making a difference in your community? We’ve found four volunteering opportunities in the North East to help make your Summer a special...
A salary sacrifice scheme can be a great perk for employees, and it can help employers attract new staff as well as retain existing staff. If you’re thinking about salary sacrifice schemes for your business, here’s everything you need...
Conversation hijacking is a clever combination of phishing and social engineering, and it can be devastating for businesses. Many victims of conversation hijacking don’t know that they’ve been scammed until it's too...
When there’s warm weather on the way, it’s important to keep your tech from overheating. Here’s our top tips on how to keep your devices cool this summer.
Rearrange your office
An easy way to keep your devices cool is by moving...
Make Smarter Adoption North East helps manufacturing businesses go digital by providing organisations in and around Tees Valley with support and funding. Businesses can receive a digital roadmap to help identify...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
The lads are absolutely fantastic and we can’t do without them, everyone I’ve dealt with has always been so patient, lovely and never patronising with me and I’m probably hard work. I would be lost without youDavid Wright
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024