The weather is set to be absolutely scorching, and if you spent last year’s summer months sweating, melting and wishing for winter, it might be time to make a change. We’ve found four ways of keeping cool that will get you through the next couple...
Connected Voice is a charitable organisation which works within the North East to support individuals and businesses in the region. This includes referring to sources of funding, advocacy, support and development and accounting, as well as a board...
Over the past couple of years, we’ve seen the chaos that can occur when a business leans heavily on AI in their marketing material, only to disappoint attendees at their events; the most famous of these being the Charlie and the Chocolate Factory...
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Town centre retail businesses across Gateshead are able to access a range of support to increase and improve their digital skills. The campaign is designed to help retail businesses adapt to changes...
Park that Bike is a UK wide initiative aimed at encouraging employees to cycle to work. Park that Bike supply free bicycle parking for businesses, voluntary sector groups, shops, offices, cafes, pubs, places of worship, dental...
Finding new talent for your team can be a lot of work; writing job descriptions, managing adverts on job sites, fielding enquiries and combing through CVs can feel like a full time role. Triage can take all of the drama out of recruitment, by...
This summer, fuel shortages are on the minds of many holiday goers, who are worried that their flights may be cancelled. However, the EU’s Entry/Exit System is also causing disruptions at the airport. In April, approximately 100 people were left...
Have you received an email from your own email address? Have you been told that your computer or phone has been hacked, that compromising videos of you will be sent to your contacts, or that you’re a target of an assassination? Don’t panic; you’ve...
Over the past few months, we’ve seen the price of fuel rise across the country. For businesses, that means employees are facing increased costs on their commute, and increased operations costs as the price of receiving and delivering goods goes...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or
web development, you're trusting us with part of your business. So whether we're looking after your
computers, phone systems or servers we always do things 'the
Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written
when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you
can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every
client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is
simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone
call away – and we’re never too busy to make you a cup of tea and have a sit down with you in
person.
We understand how frustrating it can be when things are late. When we schedule an appointment with
you, we are there when you’re expecting us. If something prevents us from getting there, we always
call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go
askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and
make suggestions for improving systems and processes wherever we can – but we never try to push
you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty
surprises on a bill from us. If you are paying by time and materials, we inform you if our
approximations could change.
We understand the importance of privacy for your business and your customers. We respect the
confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records
our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here
.
Lovely speaking with Ivo just then. Very helpful and got the issue resolved very quickly. Many thanks! Emma
Based on 13148
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 07-November-2025
