The North East is well supported by our charity sector all year round, with organisations helping our communities 365 days a year. Christmas is the perfect opportunity to say thank you to the organisations that support some of the most vulnerable...
Christmas can feel like one never ending to do list; no matter how many times you cross something off, another two tasks get added on the end. When you’re shopping, travelling, trying to get your work finished or navigating childcare,...
Whether you love or loathe Christmas shopping, this year shoppers are contending with more scams than ever. Fake products, cheap knock-offs and AI generated gifts are flooding the market, and finding the gifts you want (at a price that...
The Sir James Knott Trust is a small grant giving organisation which funds charitable activities in and around the North East. It provides small grants of £1000, as well as larger grants of up to £15,000...
In September, TikTok users were posting videos of the Chase bank ‘glitch’; a way to get an infinite supply of cash without any repercussions. However, the ‘glitch’ was actually cheque fraud, and those who tried the...
Whether we're using a phone, a computer or even just watching television, it seems like we’re constantly and continually being notified. Badges appear when a news story has been published, a friend likes a community you could be...
Continuing our series about Labour’s proposed worker’s rights, we’ve found out about their positions on the right to switch off, fire and rehire, and rights from day one, as well as how these could affect your business if they...
Tees Foundation is an organisation which offers grants to charities and groups in Teesside. They have two funds available; the Tees Million, which offer grants of up to £2,500 to community projects which improve the lives of...
This month, Transcendit became an employee owned company. We spoke with Transcendit Directors Dick Davies, Tom Tinsley, Adam Kuznesof, Lee Irving and Dave Scott to talk about what this means for the business, their employees and...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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Excellent service, as ever, and very prompt. It's very reassuring to know the support is there.Sharon Langridge, Langridge Employement Law
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024