Social media is more heavily populated with adverts than ever before, with targeted adverts directly advertising the products and services that you’re looking for. But behind many of these adverts are scammers, hoping to lure you in with an...
The Thinking Digital Conference is returning to the Glasshouse (previously known as the Sage, Gateshead) in May 2024, bringing together some of the best and brightest to discuss technology, ideas and the future.
At the beginning of this year, the government announced a significant change to how individuals can sell products online. For those who are considered to be trading, they now have to report their sales to HMRC, and pay taxes on any profit that...
Northstar Ventures has partnered with the Community Foundation Tyne & Wear and Northumberland to offer community businesses who are facing barriers to access finance £200,000 in grant...
February is LGBT+ History Month, where we look back on the experiences of gender and sexually diverse people, and those who have fought for the rights that LGBT+ folk have today. For businesses, it can also be a time to look to the future, and...
If you’re starting your own business this year, you’re probably thinking about how to manage your banking. Whether you’re a sole trader, a limited company or an SME, a digital bank might be the solution you’re looking for....
With apps like ChatGPT becoming a key part of the way that we use the internet, it makes sense that young people are also finding uses for this technology. If your child has access to the internet, it might be time to chat about AI.
The Business Growth Fund is a £3.5m investment programme, which is offering businesses grants of up to 30% of expenditure for projects that otherwise would be unable to proceed. Businesses must be planning capital...
One of the easiest ways to tell if an email you’ve received is genuine is by checking the email address of the sender. But what happens when the sender is someone you trust, and the email still turns out to be a scam? We’ve been...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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As ever, the most patient, understanding and effective support one could ask for.Simon Stewart, Trinity Chambers
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024