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Is the website I’m using safe?

Not sure whether the website you’re using is safe and secure? If it isn’t, you could be vulnerable to phishing attacks, hacking and your data being stolen. Here are the things you should be on the lookout for when you visit an...

Staying secure at home

If you’re currently working from home, it is likely that you’re responsible for securing your work devices - and this means more than just locking your front door. Here are a number of things you need to think about to stay secure at...

2021 tech to back on Kickstarter

Kickstarter is a great site for crowdfunding, but it's also a wonderful way to support people who are creating awesome tech. Find out more about the crowdfunding site, as well as our top tech picks from Kickstarter this month.

What is...

6 games to keep your household happy

If you’re spending a lot of time indoors, you might be looking for new ways to keep your family, housemates and support bubbles entertained. There’s no need to break out Monopoly when people are already bored and irritable; check out...

Covid-19 vaccine text scam

The vaccine for Covid-19 may be rolling out over the next couple of months, but so too is the latest set of phishing scams from fraudsters who are using the vaccine to their advantage. We’ve been looking at one of these scams, a text...

Build your business in 2021

Is your new year’s resolution to start a business? There are a ton of different services in the North East and around the UK to help make your idea for an organisation a reality. If you’re looking for support, funding, or just want to...

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
Excellent - problem resolved quickly and efficiently. Barbara Sadler, Samuel Phillips

Based on 9849 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 27-August-2021

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer