We’re around six months from saying a fond farewell to Windows 7, as Microsoft ends support for it January 2020. However, it’s not only Windows 7 that is biting the dust - Microsoft Windows Server 2008 & 2008 R2 and...
We're running the Great North Run for CHUF; the Children's Heart Unit Fund. CHUF's mission is to help to children and young people with heart conditions, by providing lifelong support to them and their families. If you’d like to...
Are you getting frustrated by cookie banners on websites? Those little pop ups that remind you that yes, this site is collecting cookies and would you like to a) accept these cookies or b) leave the website? Luckily, our tech savvy team have...
If you run a business, it’s likely that you’ve thought about first aid. Although not all workplaces are required to train first aiders, the training can be life-saving. Some of our team at Transcendit completed first aid training in...
Whether you’re just starting your business, or you’ve been going for years, we all need a little extra support every now and then. If you’re looking for some business advice, we’ve got the best places in and around the...
If you’ve started a business in the North East, and you’re looking for a little help; be it financial assistance, advice on running your business, or you’ve just got some business related questions that you need answers for,...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or
web development, you're trusting us with part of your business. So whether we're looking after your
computers, phone systems or servers we always do things 'the
Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written
when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you
can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every
client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is
simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone
call away – and we’re never too busy to make you a cup of tea and have a sit down with you in
person.
We understand how frustrating it can be when things are late. When we schedule an appointment with
you, we are there when you’re expecting us. If something prevents us from getting there, we always
call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go
askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and
make suggestions for improving systems and processes wherever we can – but we never try to push
you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty
surprises on a bill from us. If you are paying by time and materials, we inform you if our
approximations could change.
We understand the importance of privacy for your business and your customers. We respect the
confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records
our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here
.
Paul is always more than helpful...we'd be lost without him!Angela Fenwick, Streetwise
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024