Don't care about cookies? Turn annoying banners, pop ups and adverts off for good

June 18, 2019 - Rebecca Harrison

Are you getting frustrated by cookie banners on websites? Those little pop ups that remind you that yes, this site is collecting cookies and would you like to a) accept these cookies or b) leave the website? Luckily, our tech savvy team have...

Do you trust the sender? The phishers pretending to be people in your office

June 17, 2019 - Rebecca Harrison

We’ve received all sorts of phishing emails - from the assassin that was after ‘our severed hands’ to TV Licensing to Netflix, it seems like there’s no end to these sneaky little scams. We’re taking a look at a more...

Funding for businesses in July

June 12, 2019 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

European Structural and Investment Funds

The European Structural and Investment Funds (ESIF) is a programme which ‘provides funds to help local...

First aid training, and how it can help your workplace

June 11, 2019 - Rebecca Harrison

If you run a business, it’s likely that you’ve thought about first aid. Although not all workplaces are required to train first aiders, the training can be life-saving. Some of our team at Transcendit completed first aid training in...

Need a little extra support? Get free business advice in the North East

June 10, 2019 - Rebecca Harrison

Whether you’re just starting your business, or you’ve been going for years, we all need a little extra support every now and then. If you’re looking for some business advice, we’ve got the best places in and around the...

Better together: the best networking events in the North East

May 28, 2019 - Rebecca Harrison

If you’ve started a business in the North East, and you’re looking for a little help; be it financial assistance, advice on running your business, or you’ve just got some business related questions that you need answers for,...

Got an email about your TV licence? It’s probably a scam

May 21, 2019 - Rebecca Harrison

According to Which.com, scammers have stolen over £830,000 from people who fell for a TV licence phishing scam - so when one of these emails ended up in our inbox, we had to take a closer look.

There have been a few different...

Funding available for businesses in June

May 14, 2019 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

New Enterprise Allowance

The New Enterprise Allowance is a weekly allowance of up to £1,274 over 26 weeks, and is designed to help those on...

Expanding your team? How to write an eye-catching job advert

May 13, 2019 - Rebecca Harrison

If you’ve ever hired someone, chances are you’ve had to write a job advert. If you’re not a writer then this can be a headache from start to finish; but we’ve got a few top tips to help you create an eye-catching job...

Fact or fiction? How to tell whether what you’re sharing is true

May 07, 2019 - Rebecca Harrison

If you have an account on Facebook, Instagram or Twitter, it’s pretty likely that you’ve shared something with your friends or followers. Whether it’s news stories, videos or photos; we’re sharing material all the time....

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith