In February, a Willy Wonka event went viral for all the wrong reasons. It prompted hundreds of social media posts, a boatload of memes and even its own documentary. In the wake of this disaster, how can you tell whether an event you’ve seen...
Imagine a client comes to you stating that they think that you've been misbilling them. Think about how you might react; do you deny that it has been happening? Do you spiral and panic? Do you feel a desire to compulsively apologise, or to...
The South Tyneside Business Growth Grant Scheme is available to SMEs and independent entities of larger businesses operating, or planning to operate in South Tyneside, that are planning projects which...
If you took out a loan for your undergraduate or postgraduate degree, you probably used the Student Loan Company (SLC). Around 1.2 million students used SLC to pay their tuition fees, and receive maintenance loans in 2020/2021, with millions more...
Many businesses are now adding AI like ChatGPT to their chatbots, in an attempt to provide a more personable service to their users. Unfortunately, some of these chatbots are being exploited. DPD’s chatbot swore at its user and criticised...
The tech industry is booming, and learning to code is one way that you can kickstart a career in this industry. Learning programming helps develop problem solving skills, boosts your persistence and resilience, and makes you more employable. If...
Are you wanting to take your business to the next level? Thinking about expanding, but unsure where to start? Or maybe you want to speak to experts in your industry? Northumberland Small Business Service (NSBS) is offering all of this and more to...
Startup Awards North East is an awards programme which sees prospective entrepreneurs and business owners take their ideas or their organisation to the next level. You can apply for SkillUp, StartUp or ScaleUp based on...
For those wanting to redecorate a room, or their entire home this year, the idea of thinking about colour palettes, furniture choices and design options might be enough to send you into a tailspin. Here are four apps that use augmented reality to...
Social media is more heavily populated with adverts than ever before, with targeted adverts directly advertising the products and services that you’re looking for. But behind many of these adverts are scammers, hoping to lure you in with an...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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The app works perfectly and looks great on both iPhone and AndroidVictoria Brunton, Hospitality Guaranteed
Based on 11958
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 05-September-2024