Keep the kids entertained with these North East activities

August 08, 2024 - Rebecca Harrison

We might be approaching the end of summer, but that doesn’t mean we can’t go out with a bang. If you’ve ran out of activities to keep your little ones busy, or you’re looking for something fun to take them along to after...

Selling something? Look out for the fake cheque scam

August 04, 2024 - Rebecca Harrison

According to PayPoint, cases of unauthorised cheque fraud have risen by 24% in the last year, costing victims in the UK £5.6 million. This scam targets people selling something either online or offline, and can be devastating for those left...

Hate the freemium service? Don’t go premium, switch apps

August 01, 2024 - Rebecca Harrison

Freemium, an amalgamation of free and premium, is a popular kind of business model where an organisation offers a basic version of their app or service for free, and a premium version that people can subscribe to in order to access extra...

Zero hours contracts, and a single ‘Worker’ status: how Labour could change businesses

July 31, 2024 - Rebecca Harrison

In the first of our series about Labour’s proposed workers' rights, we’ve found out about their positions on zero hours contracts, and the status of ‘Worker’, and how these could affect your business if they were...

Business funding for September 2024

July 22, 2024 - Rebecca Harrison

Creative Enterprise Business Builder

The Creative Enterprise Business Builder from Creative UK is a grant of up to £2,500 for businesses and companies who work in 'moving image for storytelling, spanning film, television, games,...

Spoon theory, and how it can help businesses

July 03, 2024 - Rebecca Harrison

Spoon theory was developed by activist and writer Christine Miserandino, to describe the experience of living with chronic illness and disability.

Since its inception, it has been used by a number of disability activists, healthcare...

Pop up says you have a virus? It’s fake

July 01, 2024 - Rebecca Harrison

Pop ups have been around since the dawn of the internet, when you couldn’t even visit a website without your screen being crowded with ads. Now, they’re claiming that your device or your machine has a virus in the hopes that...

Copilot vs. ChatGPT: Which is better for businesses?

June 27, 2024 - Rebecca Harrison

Are you a ChatGPT user, or do you prefer Copilot? When it comes to answering questions, completing tasks or writing a document, both of these apps can do it; but which is better? We’ve taken a look at the most popular AI chatbots to find...

Business funding for August 2024

June 24, 2024 - Rebecca Harrison

Skipton Charitable Foundation

Skipton Charitable Foundation makes donations of up to £6,000 to registered charities who are working to improve the wellbeing, welfare and education of children and adults in communities throughout the UK....

Gateshead charity FACT has been broken into and destroyed. Here's how you can help

June 24, 2024 - Rebecca Harrison

On Thursday 13th June, Gateshead charity Fighting All Cancers Together (FACT) was broken into. Their community centre, the FACT Family Home had been a dream of Founder and Chief Executive Joanne Smith for years. The centre was open for only a...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

Your team have been superb! Quick to respond. No hassle. They just get on with the job. After a well-planned and executed Microsoft 365 migration I have been firing out emails as teething problems have arisen and they have turned the requests around pronto. Not to mention being carried out in a friendly yet professional manner. Just amazing performance! Rosie Malcolm-MacEwan