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Looking for a new challenge? Join our IT support team!

Transcendit are a well-established, friendly and professional IT company based in the North East, with offices in Team Valley and Durham. Our support technicians and web developers provide a wide range of IT services to clients all over the country. We consistently provide high standards of service, as proven by our customer feedback rating of 9.8 out of 10.

We are looking for a flexible, experienced and personable IT support Engineer to join our team. The successful candidate will be comfortable in a varied, challenging, customer-focused environment where their skills and knowledge will be utilised to assist our clients with a wide range of technologies. It is vital that they have support and project experience with Microsoft, as well as general IT systems.

If you would like to be part of our talented team, and help us provide excellent IT support to a wide range of businesses, please contact us at careers@transcendit.co.uk.

  • Salary:  £21-28K + Profit-related bonus + On-call
  • Benefits:  Pension contribution, training and industry accreditations
  • Base:  Team Valley, Gateshead

Please note that recruitment agencies will not be considered to fill this post.


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for a refurbished computer, cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
As always the support team are efficient and effective. Darlington Golf Club

Based on 6710 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 29-May-2018

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.