Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

TIMEBOOKED is a simple, effective way to manage your employees. Organise holidays, illness and overtime within one easy to use application.

Timebooked

When you manage your staff through a spreadsheet system, it can often result in conflicting appointments, unplanned absences and double or triple booked holidays within a single department. This can be time intensive, confusing and expensive to organise - particularly when something goes wrong.

Requesting time off

TIMEBOOKED provides a solution to all these problems. With all of your holiday, events, overtime and absences in one easy to use application, it's far simpler for you and your team to manage their time.

Whenever a team member makes a request, TIMEBOOKED notifies the appropriate person or people to approve it. This ensures total visibility between departments. It avoids clashes, lost emails and missed messages - and allows you to get on with running your business.

Approving leave

No paper, no excel spreadsheets, no fuss.
Just all of your holidays, overtime and events sorted.

Book holiday

Request, approve and book holiday quickly and easily

Report absences

Report an absence to the head of a team immediately

Schedule events

Add training, events and regular meetings

Report an illness

Let your team know you're ill without making a single phone call

Request training

Let everyone know when you're training or taking a course

To register your interest in TIMEBOOKED, visit timebooked.co.uk or complete the form below and we'll get back to you.

Call 0191 482 0444 to get TIMEBOOKED for your business

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have taken on some account managers from our local competitors, and by all accounts Paradigm is leagues ahead of anything else out there. The benefit it is giving our business from both an account manager's point of view and the back of house administrative aspect is fantastic. Ross Gill, IU Consult